Tele Caller - Real Estate - ref. b65331303

Job Description

Excellent communication skills, Sales skills, Customer service, Negotiation skills, Knowledge of real estate market, Ability to handle objections, Real Estate Sales,

• Making Outbound Calls: Telecallers are responsible for making outbound calls to potential clients to introduce them to the company's properties and to set up appointments for property viewings.
• Qualifying Leads: Telecallers should be able to determine the level of interest of the potential client and whether they are a qualified lead. They should also be able to assess the client's budget and their buying requirements.
• Maintaining Customer Database: Telecallers should be able to maintain an accurate database of customer information, including their contact details, property interests, and the status of their enquiries.
• Handling Objections: Telecallers should be able to handle objections effectively and provide solutions to any concerns the client may have. They should also be able to negotiate with clients and close deals.
• Providing After-sales Support: Telecallers are responsible for providing after-sales support to clients, including answering any questions they may have and following up with them after the sale.
• Reporting and Analytics: Telecallers should be able to provide regular reports on their calls, appointments, and sales. They should also be able to analyze their performance and make improvements based on the data they collect.

• Communication Skills: Good communication skills are essential to establish a rapport with clients, explain the features and benefits of the property, and address any objections they may have.
• Sales Skills: Telecallers should have a good understanding of sales techniques and be able to close deals effectively. They should also be able to handle rejection and continue to maintain a positive attitude.
• Customer Service Skills: Telecallers should be friendly, patient, and understanding when dealing with customers. They should be able to address any concerns and provide solutions in a timely manner.
• Product Knowledge: Telecallers should have a good understanding of the properties and their features, as well as the local real estate market. They should be able to answer questions about the properties and the buying process.
• Time Management: Telecallers should be able to manage their time effectively and prioritize their calls based on the level of interest from the customer.
• Organizational Skills: Telecallers should be able to keep track of their calls, follow-ups, and appointments. They should also be able to maintain accurate records of customer interactions.