Customer Support
Job Description
Skills: good english, excellent communication, written and verbal, problem-solving abilities, Patience, empathy,
Company Overview
FLY Consulting Services is a promising placement company operating in Andhra Pradesh, Telangana, Karnataka, and Tamil Nadu. We specialize in offering staffing and placement solutions to companies of all sizes across various industries. Our goal is to connect our clients with the best prospects and help applicants find suitable employment.
Job Overview
FLY Consulting Services is hiring for the role of Customer Support in Chennai, Tamil Nadu, India. This is a full-time position for candidates with less than 1 year of experience. As a Customer Support representative, you will be responsible for providing exceptional service to our clients and resolving their queries and issues effectively.
Qualifications And Skills- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks
- Good English language proficiency
- Customer-centric mindset
- Patience and empathy towards customers
- Ability to work in a team and collaborate effectively
- Handle customer inquiries and provide accurate information about our products and services
- Resolve customer complaints or issues promptly and effectively
- Maintain a high level of professionalism and empathy when dealing with customers
- Maintain customer records and update the database with relevant information
- Collaborate with internal teams to ensure timely resolution of customer issues
- Identify customer needs and suggest appropriate solutions
- Provide feedback and suggestions to improve customer satisfaction
- Stay updated with product knowledge to assist customers effectively