[ref. p59415304] Customer Care Executive

apartmentHemocean outsourcing placeGurgaon calendar_month 

Job Description

Skills:
Excellent communication skills, Empathy, Problem-solving, Conflict resolution, Time management, Adaptability, voice proce,

Company Overview

Hemocean Outsourcing is a staffing and recruiting company headquartered in Jabalpur, Madhya Pradesh. We specialize in providing training and placement services, connecting graduates with top positions that offer competitive packages. With a small but strong team, we operate year-round to coordinate between job seekers and companies.

Learn more at hemocean.com.

Job Overview

We are seeking a dedicated Customer Care Executive to join our team in Gurgaon. This is a full-time position designed for freshers with 0 to 1 year of work experience. The successful candidate will provide excellent customer service and problem-solving skills while handling various customer inquiries.

Qualifications And Skills
  • Excellent communication skills (Mandatory skill)
  • Problem-solving skills (Mandatory skill)
  • Voice process experience (Mandatory skill)
  • Empathy towards customers concerns and issues
  • Effective conflict resolution abilities
  • Strong time management skills to handle multiple tasks efficiently
  • Adaptability to changing environments and customer needs
Roles And Responsibilities
  • Handle customer inquiries and complaints via phone, email, or chat
  • Provide accurate, valid, and complete information by using the right methods and tools
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team targets and call handling quotas
  • Keep records of customer

Regard

Sadhana

7903809796

apartmentInvestor Home Solution Pvt LtdplaceGurgaon
a smooth client journey.Achieve daily and weekly call targets to maximize conversions.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat...
local_fire_departmentUrgent

Customer Service Executive

apartmentAimlayplaceDelhi, 29 km from Gurgaon
Executive located in Delhi, India. The Customer Service Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing customer support, managing customer service operations, and implementing customer service...
apartmentIDFC FIRST BankplaceDelhi, 29 km from Gurgaon
Job Description Job Requirements Job Description Job Title Customer Service Executive Function - Customer Experience Job Purpose The role bearer will help the company to enable customers, partners and other stakeholders address their needs...