Associate Product Manager

Job Description

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We're currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Read more about our mission and the story of commerce here-

https://www.notion.so/bitespeed/BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cacd24f

Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this )

• BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414
• D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/
• [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital

About the role

Our product function so far has been founder-led largely built on internal tribal knowledge. This will be our first true product hire outside of the founding team with high product ownership.

Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).

This role is as early-stage product as it gets. Morning standups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.

• Own and drive the product roadmap, including product decisions, prioritisation and execution.
• Lots of user interviews & speaking to sales and CS teams to inform product decisions.
• Create detailed product specification documents for the design & development team.
• Work closely with design teams to go from ideas to user flows.
• Work closely with engineering on product delivery.
• Querying databases and monitoring dashboards to track product metrics.
• Research the market and competitive landscape to have a pulse of market direction.

• 2+ years of product management experience (B2B SaaS not necessary).
• Comfortable with early stage startup imperfections and able to operate in disorder.
• Rigour, thoroughness and detail-orientation in thought and action.
• Extremely high agency and adaptability.
• Willingness to get hands dirty with data, customer interviews and so on.
• Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).

Salary and Location

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team.

Our Way Of Life

Over time we've realised that while we're super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.

It's taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it's like working at BiteSpeed - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create.

• Personal Transformation
• Wealth Creation
• Winning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

• Go Above And Beyond
• Making Things Happen
• Say It Like It Is
• Progress Over Perfection
• Don't Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.
• Work From Home Budget - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we've got you covered.
• Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).
• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.
• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.
• Unlimited Leaves - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that's a separate discussion).
• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

How to apply

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on [Confidential Information]. Tell us about something you shipped that you're particularly proud of (could be due to quality or constraints or anything that made it valuable for you).

Know someone who might be a great fit Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to [HIDDEN TEXT].