Debt Manager-Flows-Rural Assets
IDFC FIRST Bank Godhra
Job Description
Job Requirements
Role/ Job Title: Debt Manager - Rural AssetsFunction/ Department: Retail Banking
Job Purpose
The role entails scaling up the business for the Home Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - product head, operations, sales, Information technology, credit, business intelligence unit for same.This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities- Acquisition of Home loan customers in the identified segment and reference generation from the specified catchment area.
- Grow the asset under management base for home loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
- Collaborate with the product head home loan to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements and key direct sales team are appropriately incentivized.
- Design channel mix strategy and develop constructive relationships with digital marketplace partners and key alliances.
- Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice.
- Oversee distribution channel success through relationship manager training, enablement, integration of alliance channels, improved turnaround time, focused intervention on low productivity locations etc.
- Ensure the successful adoption of internal compliances and regulatory framework across the business.
- Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics.
Education Qualification
Graduation: Any GraduateExperience: 2 to 5 years of experience in collections.
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Job Description
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