Application Support Engineer

apartmentAccenture placeHyderabad calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Data Engineering
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise.

Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Collaborate with cross-functional teams to troubleshoot and resolve application issues.
  • Monitor and maintain the performance of critical business systems.
  • Identify and analyze root causes of application failures and implement corrective actions.
  • Develop and maintain technical documentation for application support processes.
  • Participate in the design and implementation of application enhancements and upgrades.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Data Engineering.
  • Strong understanding of database management systems and SQL.
  • Experience with ETL (Extract, Transform, Load) processes and tools.
  • Familiarity with cloud platforms such as AWS or Azure.
  • Knowledge of scripting languages like Python or Shell scripting.
Additional Information:
  • The candidate should have a minimum of 3 years of experience in Data Engineering.
  • This position is based at our Hyderabad office.
  • A 15 years full-time education is required.
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