FLS (Executive/ Assistant Manager / Relationship Manager)
TradeIndia.com - Infocom Network Private Limited Delhi
Job Description
Company Description
TradeIndia.com - Infocom Network Private Limited is India&aposs largest B2B marketplace, connecting buyers and sellers from around the world. With over 11 million registered users, TradeIndia aims to support global manufacturers, exporters, importers, and service providers by promoting their products and services to a worldwide audience.The platform offers value-added services, making it easy for buyers to directly contact Indian sellers and source the products they need.
Role Description
This is a full-time on-site role for an FLS (Executive/ Assistant Manager / Relationship Manager) at TradeIndia.com in New Delhi. The role involves managing relationships with buyers and sellers, facilitating global trade transactions, and providing support to users on the platform.Additionally, the FLS will be responsible for promoting products and services, resolving disputes, and ensuring customer satisfaction.
Qualifications- Strong communication and negotiation skills
- Experience in relationship management and customer service
- Knowledge of global trade practices and B2B marketplace operations
- Sales and marketing skills
- Problem-solving and conflict resolution abilities
- Bachelor&aposs degree in Business Administration, Marketing, or related field
- Proficiency in MS Office and CRM software
- Experience in the e-commerce or B2B industry is a plus
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