Operations Executive - Delhi

Job Description

We are seeking a dynamic and strategic leader to serve as both Head of Operations and Chief of Staff. This hybrid role will oversee day-to-day operations, streamline processes, and drive execution across teams while acting as a trusted advisor to the CEO, managing strategic priorities, and leading high-impact initiatives.

Key Responsibilities

• Collaborate with the CEO to align operations with the company's vision and long-term goals.
• Act as a thought partner, providing insights and recommendations to shape strategy.
• Drive special projects, such as market expansions, mergers, and new initiatives.

• Oversee company-wide operations, ensuring teams and processes are running efficiently.
• Optimize workflows across departments (e.g., marketing, sales, HR, finance).
• Monitor key performance indicators (KPIs) to ensure operational excellence.
• Manage budgets, resource allocation, and financial planning for operational projects.

• Act as a central point of communication between leadership and teams.
• Facilitate cross-functional collaboration to ensure seamless execution of company goals.
• Lead weekly meetings to track progress on key initiatives and resolve bottlenecks.

• Serve as an extension of the CEO, representing them in meetings or on key projects.
• Prioritize and execute on behalf of the CEO, ensuring their focus remains on strategic tasks.
• Prepare executive-level presentations, reports, and updates for stakeholders.

• Foster a collaborative and high-performance culture within the organization.
• Lead initiatives to improve employee satisfaction, productivity, and retention.

• Build and maintain relationships with key vendors, partners, and external stakeholders.
• Negotiate contracts and agreements to ensure cost-effective solutions.

• Experience: 5+ years in operations, project management, or a similar leadership role.
• Strategic Thinking: Ability to align operations with organizational goals.
• Problem-Solving: Strong analytical skills to identify inefficiencies and propose solutions.
• Communication: Excellent verbal and written communication skills to interact with executives, teams, and stakeholders.
• Project Management: Expertise in managing complex, cross-functional projects.
• Tech-Savvy: Proficient in tools like Asana, Trello, Slack, Google Workspace, and CRMs.
• Leadership: Experience managing and mentoring diverse teams.
• Adaptability: Thrives in a fast-paced environment, balancing strategic and tactical responsibilities.

• Improvement in operational efficiency and team productivity.
• Successful delivery of high-impact projects and initiatives.
• Positive feedback from leadership and teams on collaboration and communication.
• Alignment of day-to-day operations with strategic goals.
• Growth in employee satisfaction and retention metrics.

Why This Role

This onsite position is ideal for someone who thrives at the intersection of strategy and execution, enjoys solving complex challenges, and is eager to play a pivotal role in scaling a dynamic company.