Sr Customer Service Executive
Tata Communications Limited Pune
Job Description
Having minimum of 4 to 7 years of experience in Legacy Voice and Data circuits provisioning, migration, disconnect processes
Must have worked in TIRKS(Trunks Integrated Record Keeping System) tool
Must have worked in provisioning TDM circuits (DDS, T1, Channelized T1, DS0, DS1, DS2,DS3 circuits, etc)
Hands-on experience in DMS100 and other legacy voice switches
Good understanding and experience in SS7 protocol and STP ( Signal Transfer Point)
Having experience in BRIs, PRIs, DDIs, etc,,Good communication skills
Willing to work US Eastern time zone and shifts
Tata Communications LimitedPune
of unresolved issues to the appropriate internal teams
Ensure SLA are achieved & work proactively to maintain the same.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience of providing customer service support in fast paced, high...
Credence resource managementPune
WE ARE HIRING Hiring for Customer Care Executive - International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited...
Tata Communications LimitedPune
Job Description
Job Title: SED_PCM_B2101_1-Customer Service Executive-Service Delivery & Management
Responsible for all operations & trouble shooting with respect to installation support, network service configuration. This is an operational role...