[ref. x34849124] Deputy Director - Business Finance

Job Description

(Growth & Marketing)

• Develop clear understanding of key business drivers, analyses key financial metrics, provide value add analysis, support to sales / finance management
• Guide the team on rigorous data based analysis for any decision-making scenario, bringing out business insights not visible in regular reviews
• Seen as strategic thought partner to business on where the business needs to go, why and how will we win
• Influence and drive business decision / action with appropriate analysis and comments.
• Have a customer first attitude looking at customer retention and repeat rate as the primary metric driving any investment for marketing and customer experience
• Understands the next level of details / top macro story for his function - industry trends,
• Customer, brands, competition and is able to leverage that understanding to drive insights / analysis and connect with bottom up business drivers / data
• Proactive in reviewing financial information, identifying exception / inconsistencies, initiate action and follow-up for logical closure.
• Ability to deal with ambiguity and respond with right trade-offs
• Takes a balanced view of business reality and process controls in every decision framework
• Demonstrates ability to set a broader agenda for a large, critical part of the business and takes people through that
• Handle complex adhoc request with a short turnaround time and supplement such request with appropriate analysis and comments to support decision making
• Support finance / business leader in simulation of traffic projections and conversion, working out the right lever to invest on attaining the traffic target, including cost optimisation plans
• Establish ROI on marketing investments, with right assessment of risks and opportunities.
• Understand the voice of customer and the work to address the pain points, if material.
• Understand the levers impact Net promoter Score (NPS).
• Build operational plan for contact centre resources optimising on utilisation and channel mix.
• Participate in budget discussion and support scenario building / simulation modelling.
• Lead the AOP exercise with the right levers taking into account the growth and customer arter.
• Tracking of performance against set targets and provide periodical updates to business.
• Builds high performing teams and develops / grows people managers.
• Helps individuals achieve more by constantly raise expectations and providing relevant support.
• Possess an entrepreneurial mindset with the ability to achieve results in a fast pace and rapid growth environment characterised by dynamism and ambiguity.

• Qualified CA / Post-Graduate from a tier 1/ tier 2 University or business school / should hold a degree in finance with 6 to 9 years of Relevant Experience partnering with Business team
• Prior experience in Relevant Industry / Business Facing Roles will be an added advantage.
• Demonstrate strong Communication / Presentation Skills and ability to work with peers and counterparts / multi location setup / good team manager.
• Proficient in Office Tools MS Excel, PowerPoint Skills. Able to lead the team.