L2 Server & Storage Engineer

Job Description

• Monitor server and storage infrastructure health and performance.
• Troubleshoot and resolve complex server and storage-related issues.
• Perform routine maintenance tasks like patching, upgrades, and firmware updates.
• Implement and maintain server and storage solutions, including virtualization, SAN, and NAS.
• Provide technical guidance and support to L1 engineers.
• Collaborate with other teams to ensure seamless operations.
• Adhere to service level agreements (SLAs) and meet service delivery objectives.
• Effective communication with both technical and non-technical stakeholders.

• Strong understanding of server hardware (Dell, HP, IBM) and storage systems (SAN, NAS).
• Proficiency in server and storage operating systems (Windows Server, Linux, VMware ESXi).
• Experience with virtualization technologies (VMware, Hyper-V).
• Knowledge of storage protocols (FC, iSCSI, NFS).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and ability to multitask.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications: Relevant certifications in server and storage technologies (e.g., MCSA, MCSE, VCP, CCNA)
• Experience: 3-5 years of experience in server and storage administration