Voice Process Executive

apartmentVISION QUEST VENTURE placeRaipur calendar_month 

Job Description

Roles and Responsibilities -
  • International Tech Support & International Semi Voice Process
  • Salary -15,000 TO 18,000
  • Roles and Responsibilities: -
  • Customer Focus
Take ownership of each customer while empathizing and prioritizing customer needs
  • Resolve conflicts and manage customer expectations
Determine customer needs and provide appropriate solutions through relationship building
  • Communication Skills
Effective verbal and written communication with both external and internal customers
  • Document customer account activities thoroughly and conciselyEngage in interactive dialogue with customers through active listening
  • Problem Solving Skills
Approach problems logically and with good judgment to ensure the appropriate customer outcome
  • Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
  • Conduct research as needed
  • Analytical Skills
Critical thinker and ability to exercise independent judgment
  • Accuracy and attention to detailRequired to abide by all applicable regulatory and department practices and procedures
  • Computer Skills
Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
  • Fluency in Windows Operating Systems and Microsoft Office tools
Job Types: Full-time, Permanent

Pay: 15,

  • 00 - 18,000.00 per month
Benefits:
  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • Voice Process Executive: 3 years (Required)

Customer handling: 3 years (Required)

Language:

  • FLUENT ENGLISH (Required)

Work Location: In person

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