Program Manager

Job Description

This position will be based in Bangalore and with occasional travel. The position will be reporting to the Associate Director - Program Management.

Key Responsibilities

The responsibilities of this position include but are not limited to:

• Program Management:
• S(he) will be responsible for planning and managing all the program and implementation aspects for smooth functioning of the program.
• Manage the delivery of all the workstreams Product, Engineering, Partnerships, Implementation, Policy, etc.
• Keep a track of key milestones/deliverables and anticipate issues that need resolution and ensure that the overall effort is on the path to success and call out potential risks, and drive mitigation/ resolution in a timely manner.
• Be the first point to manage relevant program interactions and escalations.
• Drive adoption of the program with the government partner.
• Stakeholder/Relationship Management:
• Maintain relationships and communications with the stakeholders from the government (officials) and partner organizations.
• S(he) will be the first point of contact for major stakeholders in the engagement.
• S(he) will ensure that a cadence of meetings and interactions are maintained between eGov and major stakeholders for effective program governance.
• Able to look for convergence opportunities within the government and provide ideas to solve complex societal problems jointly.
• Product Solutioning:
• Understand the functions of all the modules that eGovernments Foundation has to offer to samaj, sarkar, and bazaar stakeholders .
• Understand the key challenges of the end-user through primary and secondary research and assist the partners in building solution strategies.
• Government Partner Engagement:
• Liaison with the national /state level program, implementation, technical teams and PMU to streamline operations of the program.
• Provide programmatic updates and guidance on next steps of the program.
• S(he) will also be responsible for evangelizing the program to a larger ecosystem for wider adoption.
• Advocacy:
• Prepare presentations, progress reports, other artifacts as and when required.
• Collate stories of change from the ground and evangelize across partners and media for wide reach.

• 8 to 10 years in Program Management roles, preferably in the IT or Social Sectors with 3+years experience managing ERP/CRM/egovernance project / program implementations with expertise in Project Management Methodologies. Prior experience in technology driven projects will be preferred .
• A degree in engineering or related field(s) required; post-graduate degree in management, public policy, rural/urban management, engineering or related field(s) will be preferred.
• Detail-oriented in program planning & execution including scope & requirements management, collaboration with partners, communications plans, & risk management etc.
• Excellent writing and presentation skills (ability to communicate complex ideas in a meaningful way).
• Excellent client relationship and expectation management skills.
• Strong interpersonal skills and comfortable leading without authority.
• Rigorous Program Monitoring, Reporting & escalation to steering committee.
• Keenness and/or experience of working with the government is desirable. Prior exposure to the public sector, development sector, or consulting is desirable.
• Ability to handle large scale programs and handle multiple stakeholders simultaneously.
• Strong analytical and problem-solving skills - Knowledge of Microsoft Office (Word, PowerPoint and excel).
• Consulting/ government projects experience will be a plus

• Career Advancement
• Skill Development
• Medical Insurance Coverage
• Free Lunch
• Fun At Work