Field Collection Executive - Ahmedabad
Job Description
About Drip Capital:
We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we're redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.
With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital-eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free.Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.
Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to meet the evolving needs of SMEs in emerging markets.
Backed by top investors-including Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC Japan, Barclays, and IFC-Drip has facilitated over $7 billion in trade across 10,000+ buyers and sellers. As we continue to grow, we remain committed to transforming global trade for SMEs worldwide
Role Overview:
We are seeking a Field Collection Executive with experience in unsecured loan collections to join our team. The ideal candidate should have a strong understanding of loan recovery processes, excellent communication skills, and the ability to handle field visits effectively.
Key Responsibilities:
- Conduct field visits to collect overdue payments from customers.
- Negotiate and ensure timely loan repayments while maintaining positive customer relationships.
- Educate customers on repayment terms, consequences of defaults, and available options.
- Maintain and update collection records, ensuring accurate reporting.
- Collaborate with internal teams to resolve disputes and escalate cases when necessary.
- Adhere to company policies and compliance guidelines during collections.
Key Requirements:
- Experience: 1 - 2 years in unsecured loan collection.
- Education: Bachelor's degree in Commerce, Business Administration (BBA/BMA), or a related field.
- Communication Skills: Strong spoken English proficiency is a must.
- Other Skills: Negotiation, persuasion, and ability to work under pressure.
- Willingness to travel for field collections.
What We Offer:
- Competitive salary and incentives based on performance.
- Growth opportunities in the financial services industry.
- A dynamic and professional work environment.
If you are a result-driven individual with a passion for collections and customer interactions, we encourage you to apply!