Operations Manager (Order Management)
Refining Skills Hyderabad
Job Description
Skills:Supply Chain Management, Inventory Control, Process Improvement, Team Leadership, Data Analysis, Customer Service, Project Management, Problem Solving,
Join Us as an Order Management Specialist!
Location: HyderabadExperience: 8 - 12 years
CTC: Up to 25L per annum
About Us
VidaXL is an international retailer brand, expanding its operations with a new office in Hyderabad, India. Our office will work closely with our headquarters in the Netherlands and our office in China to perform various e-commerce activities, including marketing, copywriting, design, back-office functions, and customer service.As we grow, we aim to support 200 employees by the end of 2024, expanding to 500 within two years.
Your Role
Responsibilities
As an Order Management Specialist in the Back Office, you will play a vital role in handling and processing customer orders, ensuring accuracy and timely management throughout the order lifecycle. Your responsibilities include:
- Order Entry: Accurately enter customer orders into the system, verifying customer information, shipping addresses, and product availability.
- Order Validation: Manage orders that require additional validation or corrections to ensure timely release for logistics.
- Coordination: Coordinate with shipping and receiving departments to ensure that orders are fulfilled and delivered on time.
- Monitoring: Monitor and report on order status, generating related reports as necessary.
- Procedure Adherence: Follow established procedures and protocols for order processing and data entry.
- Educational Background: High school diploma or equivalent.
- Experience: At least 7 years of relevant experience in the industry.
- Skills: Strong attention to detail, ability to work in a fast-paced environment and meet deadlines, excellent organisational and multitasking skills, proficient in Microsoft Office, especially Excel, strong communication skills.
- Career Development: Opportunities for growth in a rapidly expanding international company.
- Dynamic Work Environment: Be part of a team that values innovation, collaboration, and customer satisfaction.
- Supportive Culture: Join a company that invests in its employees and encourages personal and professional development.
Why Join Us
Become a part of a vibrant and growing organization at the forefront of the e-commerce industry. Your contributions will directly impact our success as we expand our operations.
Ready to Join Us
Apply now to start your career as an Order Management Specialist in our exciting new office!
Frequently Asked Questions- What are the main responsibilities of this role
- What skills are important for this position
- What kind of work environment can I expect
- Will there be opportunities for career advancement
- How will I be trained
- What is the company culture like
- What tools and software will I be using
You will primarily use Microsoft Office, especially Excel, for data entry and reporting.
DecorpotHyderabad
Job Description
Job description: Design Operations Manager
Qualification(s): B.Arch / M.Arch in Interior Design (reputed Institution)
Experience: 8-12 years
Employment Type: Full Time
Job Description:
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