Senior Salesforce Technical Architect (Salesforce TA Experience Mandatory)
Tableau Bangalore
Job Description
Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Professional Services organisation is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast.We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimising potential technical debt.
Our team is made up of thousands of the world's leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
YOUR IMPACT: ResponsibilitiesSalesforce Professional Services is looking for a Senior Technical Architect. As a Senior Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers.
Here are some salient responsibilities the role entails -
- Serve as a trusted advisor to the client
- Identify and lead internal strategic initiatives to grow the consulting practice serving as an active contributor to the community's overall knowledge base and expertise
- Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
- Lead the technical architecture team for an enterprise-level customer engagement
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Travels to client sites for projects, estimated 50-75%
- 12+ years enterprise architecture or consulting experience
- Strong application design skills combined with strong data, integration, and security architecture skills
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyse, design, and optimise business processes via technology and integration
- Resourceful and innovative thinker who can work through and solve problems
- TRUST: Trusts the company's core values shows integrity, transparency, and reliability
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose explains the area of expertise clearly and confidently to others influences and engages C-Level with authority and confidence
- Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Application, System Architect, CTA Certifications (Optional) or ability to clear the certifications on hire
- Ability to convey and convince customers of best practices at various levels within a large organisation
- Application design and development background
- LEADERSHIP: Self-aware proficient at building strong relationships
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
Accommodations
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is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.
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