S&C Global Network - AI - CDP - Marketing Analytics - Manager
Job Title - S&C Global Network - AI - CDP - Marketing Analytics - Manager
Management Level: 7-ManagerLocation: Bengaluru, BDC7C
Must-have skills: Web Analytics Tools
Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.
Job Summary:
This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.
Roles & Responsibilities:
Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.
Professional & Technical Skills:
- Relevant experience in the required domain.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced, dynamic environment.
Technical Skills:
Must have:
- GA4/GA360, or/and Adobe Analytics/Customer Journey Analytics
- Google Tag Manager, and/or Adobe Launch/AEP Web SDK, and/or Tealium iQ and/or any Tag Manager Tool
- Tableau, and/or Power BI, and/or Looker, and/or any Visualization tools
- Advance level SQL
- Advance level JavaScript and jQuery
- Basic HTML
- Experience on debuggers like Adobe Launch debugger, Omnibug, Charles, Browser stack, etc.
Good to have:
- AEP-RTCDP and/or Tealium and/or Segment and/or Lytics and/or any Customer Data Platform (CDPs)
- Adobe Target and/or Optimizely or any personalization or A/B testing tool
- Any Marketing destinations like Google Ads, DV360, Adobe Audience Manager, etc.
Soft Skills:
- Strong problem-solving skills
- Good team player
- Attention to details
- Effective communication skills
Additional Information:
- Opportunity to work on innovative projects.
- Career growth and leadership exposure.
WHAT’S IN IT FOR YOU?
As part of our Analytics practice, you will join a worldwide network of over 20k+ smart and driven colleagues experienced in leading AI/ML/Statistical tools, methods, and applications for digital marketing, web/mobile analytics, customer data platform, personalization and now GEN AI.From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance.
What you would do in this role
An Analyst/Consultant/Manager for Web Analytics serves as the day-to-day marketing technology point of contact and helps our clients get measure value out of their investment into their digital assets by developing a strategic roadmap focused on personalized activation.You will be working with a multidisciplinary team of Solution Architects, Data Engineers, Data Scientists, and Digital Marketers.
Key Duties and Responsibilities:
- Be a platform expert in one or more leading Tag Management platforms. Deep developer level expertise on Adobe Launch/AEP Web SDK, Google Tag Manager, Tealium iQ.
- Developer level expertise for Visualization tools e.g. – Tableau, Power BI, Looker, etc. Dashboard development using any of these tools.
- Provide deep domain expertise in our client’s business and broad knowledge of digital marketing together with a Marketing Strategist industry.
- Deep expert level knowledge of GA360/GA4, Adobe Analytics/Customer Journey Analytics. End-to end configuration of these tools for digital assets.
- Assess and audit the current state of a client’s marketing technology stack (MarTech) together with a solutions architect.
- Perform technical analysis & design for analytics-related initiatives. Define requirements for web or app digital analytics implementation/reporting dashboard.
- Conduct stakeholder interviews and gather business requirements.
- Translate business requirements into BRDs, technical specifications, tagging guide, data layer design documents, SDR.
- Coordinate with website developers for Analytics integration, datalayer implementation.
- Implement tags for websites/apps using tag managers inclusive of any custom implementations, custom JavaScript, web scraping, tag manager configuration from start to end.
- Diagnose and troubleshoot analytics implementation and platform configuration issues. Perform end-to-end QA testing for integrations.
- Manage ad pixels, third-party tags for digital campaigns.
- Manage large volumes of structured and unstructured data, extract & clean data to make it amenable for analysis.
- Root cause analysis, creating actionable insights using Web Analytics Reporting tools or Visualization tools
- Work with/as the Solution Architect to strategize, architect, and document a scalable Web Analytics implementation (websites/apps), tailored to the client’s needs. Able to integrate multiple Martech tools.
- Ensure analytics are consistently implemented across digital properties.
- Provide hands-on support and platform training for our clients.
- Work with Business Analysts, Data Architects, Technical Architects, DBAs to achieve project objectives - delivery dates, quality objectives etc.
- Project management expertise for sprint planning.
- B Tech/M Tech from reputed engineering colleges
- Masters/M Tech in Computer Science
- At least 4+ years of relevant work experience of reporting and tag management across web/mobile analytics platforms inclusive of aspects like technical analysis, design and development
- At least 4+ years of relevant work experience in marketing, consulting, or analytics
- At least 5+ years of experience working in an agency environment
- Subject matter expert in any one multi-channel marketing hubs by Adobe Experience Platform, Google, Tealium.
- At least 1 years of dashboard development experience with visualization tools like – Tableau, Power BI, Looker, etc.
- Strong understanding of implementation of consent management platforms e.g. – Sourcepoint, OneTrust on digital assets
- Must have developer experience with tag management platforms like Adobe Launch/AEP Web SDK, Google Tag Manager, Tealium iQ. Certification in any one is must
- Must have developer and reporting experience with web analytics tools like Google Analytics or Adobe Analytics/Customer Journey Analytics inclusive of building custom reports. Certification in Adobe Analytics/Google Analytics is a must
- Experience in requirement gathering, solution design, tag implementation and audits, Martech tools integration
- Experience in defining measurement frameworks for websites/app, suggesting KPIs to track, driving strategy for customer engagement
- Business intelligence expertise for insights, actionable recommendations.
- Strong hands-on with advanced JavaScript and jQuery. Able to develop custom tags/scripts using tag managers
- Basic understanding of HTML is a must.
- Experience in Postman APIs is a plus.
- Strong experience in ETL, data aggregation and transformation using SQL is a must
- Experience debugging with browser developer tools like Adobe Launch debugger, Omnibug, Charles, Browser stack, etc.
- Experience in mobile analytics implementations is a nice to have
- Experience with A/B testing tools is a plus. Good to have knowledge on personalization tools like Adobe Target, Optimizely
- Good to have knowledge on CDPs like AEP-RTCDP, Tealium, Segment, Lytics
- Good to have exposure to Gen AI
- Good to have knowledge of any marketing destinations like Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc.
- Proficient in Excel, MS word, PowerPoint, etc.
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