Customer Care executive (Banking) - ref. w81562703

apartmentde consulting zone placeNoida calendar_month 
Job Title: Customer Service Executive (Banking Process)
Location: Bank Head Office, Noida
Employment Type: 3rd Party Payroll

Working Days: 5 Days a Week

Salary:

  • Freshers: 2.45 LPA
  • 1 Year Customer Service Experience: 3.10 LPA
  • 2+ Years Customer Service Experience: Up to 4.27 LPA
Job Description:

We are seeking enthusiastic Customer Service Executives to join our banking process team at the Noida Head Office. This role involves assisting customers with banking queries, providing solutions, and ensuring a seamless customer experience.

Key Responsibilities:

  • Handle customer inquiries professionally and efficiently.
  • Provide support and assistance on various banking products and services.
  • Resolve customer issues and escalate complex cases as needed.
  • Ensure high standards of customer satisfaction through timely responses.
Requirements
  • Graduate (mandatory).
  • Freshers are welcome; prior customer service experience in banking or relevant sectors preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle queries with patience.
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