[ref. o1110822] Sr Operations Manager(IC) - Bank of America
Bank of America Chennai
Job Description
Job Description:
Sanctions Review Business Unit overview:
Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide.Additionally, GPO is also accountable for the CoE that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. CoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America.
Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
Job Description:
- Perform accurate research to resolve potential matches utilizing approved internal and external systems/tool, including GESCM (internal case management tool) where applicable.
- Apply explanation for the decision to approve, state the source in which the research is conducted, and the appropriate reason code if the potential match is concluded that the is a false-positive
- Interprets and applies sanctions regulations, including general and specific license terms
- Directs escalation and underlying funds to be approved/processed
- Engages MLRO's and Subject Matter Experts (SME'S)
- Direct underling funds to be blocked/rejected/policy rejected and reported to the relevant sanctions authority, as required.
- Transaction details escalated to L3 Escalations automatically upload to case management system.
- Liaise with GFCC/GCOR partners on various cases.
- File TRMS for fraudulent transactions.
- Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts.
- Experience in Global Banking & Markets business process
- End to End (Technology and process) knowledge on Sanctions Review
- Understanding of Payments flows
- Demonstrates good understanding of economic compliance requirements
- Understanding of applications like GIN, WTX, GBS etc.
- A great thinker and capable of working across organizational boundaries in a very demanding, high-output environment.
- Ability to work under pressure, meet deadlines and navigate change
- Excellent with written and oral communication, time management.
- Good leadership and interpersonal skills / Collaborate with GPO learning team
- Good on Microsoft Office applications.
- Currently a part of GFCC/GFC/GCOR teams which are working as 2nd line of defense for the bank.
Requirements:
- Certifications If Any in Sanctions/ AML/ Sanctions related certifications
- Education- Graduate
- Experience Range - 12 - 15 years
- Band - Band 5
- Should be working as a L3 associate or should be a part of teams which are working as 2nd line of defense in the Sanctions review.
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