[ref. x16267224] Customer Support Executive
TriventCAD Solutions Private Limited Noida
Job Description
Description
We are seeking a Customer Support Executive to join our dynamic team in India. This role is ideal for freshers or entry-level candidates who are looking to start their career in customer service. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are addressed promptly and effectively.
Responsibilities- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer issues in a timely and efficient manner.
- Maintain customer records and update account information as necessary.
- Collaborate with team members to improve customer service processes.
- Assist in developing customer service policies and procedures.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Proficiency in using customer service software and tools.
- Ability to work in a fast-paced environment.
- Basic knowledge of computer applications (MS Office, Internet, etc.).
- Strong attention to detail and organizational skills.
EJTNoida
Job Description
Job Title: Customer Support Executive
Location: Noida Sec 68
Type: Permanent
Salary: As per Standard
CTC: Upto 20k
About the Role:
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