Team Lead - Tax & Compliance

What You'll Do:

• based tax compliance solutions to handle every transaction in the world.

• every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping.

• Compliance and will work from office.

What Your Responsibilities Will Be:

• Ensure timely and accurate tax filing submissions, meeting Avalara's efficiency and profitability targets.
• Manage indirect tax filing and preparation tasks for a team of 10+ members.
• Oversee tax processing tasks, dedicating 50% of the time to team management.
• Perform duties assigned by higher management while maintaining operational efficiency.
• Drive high employee satisfaction and retention through programs, coaching, and 1:1s.
• Clearly communicate project objectives, desired outcomes, and success measures.
• Set and track goals for self and team members across all IC levels.
• Hire, groom, and develop team talent, fostering growth and readiness for future opportunities.
• Identify training needs, collaborate with SMEs and L&D, and support skill development.
• Conduct regular performance discussions with team members to enhance productivity.
• Achieve and revise departmental KPI targets to align with goals.
• Build trusted client relationships, addressing escalations and ensuring satisfaction.
• Maintain updated application data and reporting, ensuring compliance with guidelines.
• Generate profitable revenue from extra hours spent on client issues.
• Establish filing processes across relevant jurisdictions.
• Collaborate with onsite teams and stakeholders, avoiding escalations.
• Understand state filing guidelines, identify process gaps, and propose corrective measures.
• Identify automation opportunities and collaborate with Engineering/Product teams.
• Manage challenges and people-related issues to ensure smooth operations.
• Participate in functional meetings by providing feedback and delivering presentations.
• Support clients and leadership during escalations with appropriate RCA/PA recommendations.
• Leverage this opportunity to enhance expertise and contribute to organizational excellence.

What You'll Need to be Successful:

• 8–10 years of experience in a shared services model, managing teams and engaging with international stakeholders.
• Sales & Use Tax SME/Indirect Tax expertise with 1–2 years of team management experience.
• Experience with goal setting and conducting performance appraisals.
• MBA in Finance (preferred) with proficiency in MS Excel (intermediate to advanced) and other MS Office apps.
• Motivates teams effectively while ensuring high customer satisfaction.
• Adaptable to swing shifts (6 PM–3 AM).

#LI-Onsite

How We'll Take Care of You:

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Learn more about our benefits by region here: Avalara North America

What You Need To Know About Avalara:

• leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

• there’s nearly 5,000 of us now.

• not until we’ve achieved our mission
• to be part of every transaction in the world.

We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

If you require any reasonable adjustments during the recruitment process, please let us know.