Software Development Engineer, Author Support Technology

apartmentAmazon placeChennai calendar_month 

Are you passionate about empowering authors and revolutionizing the publishing industry? Join us in shaping the future of self-publishing!

We're looking for a talented Software Development Engineer to join our Author Support Technology team. You'll be instrumental in designing and building scalable solutions that help authors succeed on Amazon's publishing platform. This is a unique opportunity to tackle complex technical challenges while directly impacting the success of authors worldwide.

Why This Role Matters:

Every day, authors rely on our services to share their stories with the world. Your team's solutions will directly impact their success by ensuring they receive timely, accurate support throughout their publishing journey. You'll have the autonomy to shape the technical direction of author support systems while working on challenging problems at Amazon scale.

Join us in revolutionizing how we support the next generation of authors!

Key job responsibilities
  • Design and implement scalable, multi-tenant services that power our author support ecosystem
  • Lead technical design discussions and mentor junior engineers
  • Collaborate directly with internal users to understand pain points and craft efficient solutions
  • Drive architectural decisions for new features and systems
  • Build automation tools that streamline author support workflows
  • Own end-to-end delivery of critical technical initiatives- 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
  • Experience programming with at least one software programming language- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
  • Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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