[ref. d8024420] Genpact - Assistant Vice President, Shopfloor Operations Analytics

Job Description

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Shopfloor Operations Analytics!

This role demands a seasoned professional with strong analytical skills, operational expertise, and leadership abilities to achieve revenue and growth targets specific to the retail industry.

• Develop and implement data-driven strategies for shopfloor operations aligned with company goals, market trends, and customer preferences within the CPG merchandise business.
• Oversee the execution of shop floor operations, ensuring adherence to quality standards, brand image, and customer demands while optimizing operational efficiency.
• Utilize data analytics, market trends, and consumer behavior insights to refine shopfloor processes, enhance customer experiences, and drive operational excellence in the CPG retail sector.
• Implement technology solutions and systems to optimize shopfloor operations, including inventory management, staffing, and customer engagement.
• Collaborate with cross-functional teams such as supply chain, sales, marketing, and merchandising to align shopfloor operations with broader business objectives.
• Manage and mentor a team of shopfloor operations professionals, providing guidance, setting performance goals, and fostering a collaborative work environment.
• Conduct in-depth analysis of shopfloor performance metrics, including traffic patterns, conversion rates, and customer satisfaction, to drive continuous improvement.
• Stay updated on industry trends and monitor competitor activities to make informed decisions about shopfloor operations within the CPG retail sector.
• Gather and analyze customer feedback and behavior data from shopfloor interactions to make data-driven decisions about process enhancements and customer service improvements.
• Ensure optimal inventory levels, minimizing excess or obsolete inventory while maintainingappropriate stock levels for CPG merchandise.
• Establish and maintain relationships with vendors and service providers, negotiating terms, and ensuring timely and cost-effective procurement of shopfloor resources.
• Provide regular reports and analysis on shop floor operations%27 performance, making recommendations for improvements and adjustments as needed.

Qualifications we seek in you!

• A bachelor%27s degree in business administration, Operations Management, Retail Management, or a related field is required. Advanced degrees or certifications in Operations or Analytics are preferred.
• Relevant years of progressive experience in shopfloor operations and retail management within the CPG industry, with relevant years in a leadership role.
• Proven track record of leading and managing teams in shopfloor operations, including setting strategic direction, overseeing execution, and driving results.
• Extensive experience in developing and implementing data-driven strategies to optimize shopfloor operations, considering factors like customer behavior, process efficiency, and competitive dynamics in the CPG retail sector.
• Ability to think strategically in developing and executing long-term shopfloor operations strategies aligned with overall business objectives specific to the CPG retail industry.
• Strong leadership skills for guiding and managing a team, setting clear performance goals, providing mentorship, and fostering a collaborative work environment in the context of shopfloor operations.

• Proficiency in data analysis for interpreting complex operational data, trend analysis, and customer behavior insights specific to shopfloor operations within the CPG merchandise business.
• Solid understanding of financial metrics, budgeting, and profitability analysis in the context of shopfloor operations. This includes managing budgets and driving operational efficiency.
• Proficiency in specialized operations and analytics software used for shopfloor optimization, inventory management, and customer engagement in the CPG retail sector.
• Experience with analytics platforms like Tableau, Microsoft Power BI, or similar software for in-depth data analysis and informed decision-making for shop floor operations.
• Familiarity with ERP systems (e.g., SAP, Oracle) used for managing business processes, including inventory management and financials, integrated with shopfloor operations.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.