Assistant Director of Housekeeping

Job Description

Responsibilities:

• Develop and execute housekeeping strategies in alignment with organizational goals.
• Monitor and evaluate the effectiveness of housekeeping processes and procedures.
• Identify and implement continuous improvement initiatives to enhance service quality and operational efficiency.
• Oversee housekeeping operations across all locations in India.
• Ensure compliance with health and safety regulations, industry standards, and company policies.
• Conduct regular audits and inspections to maintain high standards of cleanliness and hygiene.
• Recruit, train, and mentor housekeeping staff, including regional managers and site supervisors.
• Conduct performance evaluations and provide constructive feedback to employees.
• Develop and manage the housekeeping budget, ensuring cost-effective operations.
• Monitor and control expenses related to housekeeping supplies and equipment.
• Negotiate contracts with vendors and suppliers to obtain the best terms and prices.
• Implement and monitor customer satisfaction metrics and improvement plans.
• Prepare and present regular reports on housekeeping operations, performance, and KPIs.
• Analyze data to identify trends, areas for improvement, and opportunities for cost savings.
• Collaborate with other departments to integrate housekeeping operations with overall business strategies.

Job Competences (Skills):

• Proven experience in housekeeping management or related roles, with a focus on multi-location operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in budgeting and financial management