Application Tech Support Practitioner

Should be completed 15 years full time education

As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions.

• Provide technical support to clients, acting as the ongoing interface between the client and the system or application.
• Accurately define client issues and interpret and design resolutions based on deep product knowledge.
• Utilize exceptional communication skills to keep world-class systems running smoothly.
• Collaborate with cross-functional teams to ensure the timely resolution of client issues.

• Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.
• Good To Have Skills: Experience with other desktop management tools and technologies.
• Strong understanding of system and application architecture.
• Experience with troubleshooting and problem-solving techniques.
• Excellent communication and interpersonal skills.

• The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management.
• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions.
• This position is based at our Chennai office.