Operations Officer

Job Description

The ideal candidate will be a versatile operations expert who enjoys managing multiple responsibilities and streamlining complex processes. This role demands a proactive approach to building relationships across local and global teams and a willingness to tackle a variety of operational tasks, including hands-on office duties, to support our expanding team.

Key Responsibilities

• Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s).
• Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies.
• Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed. Identify and manage relationships with trusted travel vendors (including travel agencies, hotels, taxi vendors, etc).
• Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors

• Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance.
• Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances.
• Vendor management and payment: Submit vendor invoices with all required supporting documentation to ensure timely processing of vendor payments.
• Compliance: Support internal and external audits as needed.

• Procurement processing: Process all procurements and contracting for the Engineering, Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services.
• Laptops & equipment: Purchase laptops for new staff.

• Manage systems and software administration / access for Engineering, Tech & Product team
• Collaborate with global team to facilitate systems transitions and deliver training
• Purchase laptops / hardware, in accordance with required specifications and policy
• Coordinate with IT team for hardware, software, and networking troubleshooting

• Support internal communications and ad hoc projects as needed.

• Bachelors degree or equivalent / relevant experience
• Experience in a professional environment with at least 3-5 years in a similar role;
• Experience with or interest in using systems to support processes
• Tech-savvy; experience with intranet and / or workplace communication tools a plus
• Operations / admin, finance, or IT experience a plus
• Excellent time management and project management skills, and ability to multitask and prioritize work
• Outstanding written and verbal communication skills, and a collaborative mindset
• Creative thinking and problem-solving skills
• Demonstrated ability to adapt and thrive in a fast-paced, growing organization
• Willing to roll up sleeves and assist with additional administrative and operational tasks as needed, including courier services and other office duties.
• Experience or interest in working in diverse teams, including across cultures / countries / time zones
• Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)
• An interest in Digital Green s mission!