Customer Service Associate Jobs Opening in Nextus Global Services at Kalyan, MumbaiLess

This is a U.S. process typically focuses on selling products or services to customers based in the United States. This role can be in various industries like IT services, insurance, healthcare, retail, finance, or BPO (Business Process Outsourcing).Responsibilities:Handle incoming and outgoing customer calls in a professional mannerAddress customer inquiries and resolve complaints efficientlyProvide information about products and servicesMaintain accurate records of customer interactions and transactionsFollow company protocols and standard operating proceduresCollaborate with other departments to solve complex customer issuesMeet performance targets and KPIsEnsure customer satisfaction through effective communicationQualifications:High school diploma or equivalentPrevious experience in a customer service role preferredExcellent verbal communication skillsAbility to handle high call volumesStrong problem-solving skillsCustomer-centric attitudeBasic computer skills and familiarity with CRM softwareMore information about this Customer Service Associate JobPlease go through the below FAQs to get all answers related to the given Customer Service Associate jobWhat are the job requirements to apply for this Customer Service Associate job position?

Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)