Technical Sales and Service Engineer

Job Description

About Us

Hanna instruments is a manufacturer of Scientific instruments which are used in many industries like Laboratory, water treatment, Education, Research, Food/Beverages, Agriculture and may more.

Indian Head Office is located in Navi Mumbai. We have great Sales/Service network all over India.

• Responsible to achieve the Team Sales Target of Region
• Develop strong long-term relationships with customers.
• Prospect for business, schedule appointments, & visit customers to review their product needs and determining opportunities.
• Recommend products based on customer requirements.
• Provide clear, effective quotations & literature to customers.
• Negotiate strongly and clarify company terms and conditions.
• Close orders and collect customer payment promptly thereafter.
• Research the market for new opportunities.
• Attend trade shows & conference.
• Continuously increase product and application knowledge.
• Perform demonstrations, installations, and basic maintenance.
• Attend training and departmental meetings.
• Coordinate with inside sales, technical, accounting and shipping department.
• Coordinate with service engineers for installations / demonstrations.
• Follow up with customers promptly and courteously.
• Resolve customer problems & report issues to Manager.
• Submit weekly report to RSM.
• Ad-hoc responsibilities as assigned by the Manager or General Manager.

Skills: sales,negotiation,analytical chemistry,installations,customer,demonstration and installation,coordination,product knowledge,prospecting,demonstrations,analytical instruments,conductivity meter,maintenance,market research,technical support,field service engineering,service,analytical equipment,technical sales consulting,problem-solving,pre/post sales engineers,reporting,customer relationship management