Senior Manager- Control Assurance
Role Description:
About Us
Booking Holdings India is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.
About the role
We are now looking for a Senior Manager in the Internal Control Assurance team, who will be responsible for the governance, monitoring and continuous improvement processes that will enable the further strengthening and expansion of the Control Assurance Function into a value creating capability aligned to Booking’s vision and strategy.
The Senior Manager Control Assurance is a strong people manager who will be responsible for managing a team of three to four managers, as well as the assurance team of 20-30 individuals. who have been positioned to set Risk Function up for success for the future by driving operational excellence, establishing the gold standard for risk governance and providing data and insights that inform our overall risk profile.
A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. Furthermore, he / she should be able to collaborate with multiple stakeholders, believe in the importance of data-driven decision making and strive for continuous improvement to drive beneficial business outcomes.
B.Responsible: key areas of responsibility will include, but are not limited to- Lead growing Control Assurance team in our Center of Excellence, this team provides:
- Control assurance of the SOX controls for the Booking.com across Business and IT domains,
- Project Management support of the audit cycle, including scheduling the walkthroughs, audit coordination and issue management reporting,
- Control assurance for other regulations coming into the scope,
- Develop a robust roadmap to ensure the Control Assurance function is equipped with the knowledge, tools and expertise to deliver leading class assurance services and support onboarding of additional regulations.
- Establish KPIs and metrics for the Control Assurance function to measure performance, identify trends and drive continuous improvement.
- Manage the team performance, ensuring engagement, career development and strive for excellence.
- Maintain audit planning and manage internal and external audit stakeholders.
- Provide input and insights into various Risk reporting capabilities, including Business Unit reporting, Audit Committee reporting and Risk Committee updates.
- Stay abreast of industry leading practices and tools / technologies and determine their applicability to the organisation in order to bring efficiency through automation.
- Help raise the profile of the Control Assurance function throughout the business by championing our values and strategy.
- Drive a culture of continuous improvement by critically assessing the current processing and driving process improvement initiatives to optimize the program.
- 10+ years of experience in Risk Management / Control Assurance with a relevant degree
- Bachelor degree or higher in a relevant field (f.e. Accounting, Finance, Computer Science, Security, Business, Audit) (Master Degree is preferable). Alternatively compensating years of experience (3 to 5 years in addition to above)
- Expert (technical) understanding of and significant operational experience with Risk Management, Compliance, Audit Cycles
- Mandatory deep understanding of the SOx methodologies, frameworks and developments
- Advanced project management skills
- Advanced stakeholder management skills
- Experience with large e-commerce, tech companies or financial institutions is advantageous
- CPA, ACCA, CIA, CISA, or similar advantageous
- Line manager experience
- Fluent in English, both written and spoken
- Advanced understanding of and experience with risk management relevant fields, for example but not limited to:
- Business analysis
- Auditing
- Corporate governance
- Finance concepts and processes
- SOX, COSO
- IT Risk management and IT Governance
- Basic to intermediate understanding of below fields:
- AML/ CFT framework, GDPR, PCI
- IT Security concepts and processes
- (IT) Frameworks like ITGC, NIST
- Intermediate understanding of above Business expertise fields.
- Enthusiastic, self-starting and flexible and agile work attitude
- Ability to effectively prioritize and manage workload, work under pressure and deliver on timelines
- Handle multiple tasks, of varying and often complex content, generally at the same/similar time
- Have the ability to split large tasks into logical, manageable and decoupled actions which are managed effectively and delivered on time
- Strongly process, problem solving and action oriented
- Curious and proactive in the assessment and challenge of risks
- Independent & autonomous, while still a strong team player
- Advanced communication and persuasion skills and ability to actively listen and manage conflicts
- Ability to communicate complex technical concepts in a simple manner
- Strong relationship building skills directed at senior stakeholders across the organisation
- High level of integrity, confidentiality & professionalism