[ref. g75752724] Accenture - Application Support Engineer

Educational Qualification : 15 years full time education

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical glitches that may arise.

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to troubleshoot and resolve application issues.
• Monitor and maintain the performance of critical business systems.
• Investigate and diagnose software problems, providing timely resolutions.
• Develop and implement effective solutions to enhance system functionality.
• Document and communicate technical issues and resolutions to stakeholders.

• Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
• Strong understanding of software development principles and methodologies.
• Experience in troubleshooting and resolving application issues.
• Knowledge of database management systems and SQL queries.
• Familiarity with web technologies such as HTML, CSS, and JavaScript.

• The candidate should have a minimum of 2 years of experience in Microsoft Dynamics CRM Technical.
• This position is based at our Chennai office.
• A 15 years full time education is required.