Servicenow Developer

Job Description

Job Description:

• We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform.

Responsibilities:

• Design, develop, and implement solutions using the ServiceNow platform to meet business requirements.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management.
• Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs.
• Integrate ServiceNow with other systems and applications using APIs and web services.
• Troubleshoot and resolve issues related to ServiceNow functionality and configuration.
• Perform system upgrades, patching, and enhancements in accordance with industry best practices.
• Create and maintain technical documentation, including design documents, test plans, and user guides.
• Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines.
• Stay up-to-date with the latest ServiceNow features, enhancements, and best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum 10 years of experience in ServiceNow development.
• Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management.
• Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly.
• Experience in integrating ServiceNow with other systems using APIs and web services.
• Solid understanding of IT service management (ITSM) processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• ServiceNow certification(s) is a plus.
• Ability to work independently as well as collaboratively in a team environment.