Operations Manager - Consulting

Job Description

Company Overview

We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across eight offices.

Job Description

Position Overview

Reporting to the AVP operations, the Lead Project Coordinator will be responsible for ensuring projects within our consulting vertical are effectively executed. In this role you'll be dedicated to working effectively with the team to plan, implement and execute on-going and new projects as well as continuing to enhance our current processes and improvement programs.

Responsibilities

This role will include, but is not limited to:

• Project management and coordination on across Consulting specific projects and our wider Consulting transformation programme
• Maintenance of operations processes

• Manage projects with a focus on process improvement, employee engagement, employee experience and compliance
• Develop and maintain project management documents such as project plans, roll out plans and material, scope documents, and comms plans
• Develop change management material such as training, communications and engagement collateral
• Act as the liaison on cross departmental projects, working with stakeholders across the business for efficient project implementation
• Assist the AVP Operations to monitor project progress and provide updates to project stakeholders

• Manage the operations team collateral, trackers and drive, by ensuring all necessary materials are current, properly filed and stored
• Schedule stakeholder meetings and coordinate actions
• Liaise directly with stakeholders across departments to coordinate Consulting team updates
• Support key meetings to coordinate weekly engagement materials and organise vertical wide meetings and events
• Partnership and management with technology for tech related initiatives
• Propose improvement processes for ongoing projects and initiatives

Qualifications

• The ideal candidate should have 5+ years of experience in an operations or project focussed role
• Project management experience
• Change management experience
• Experience using google slides and google sheets
• Organised, detail-oriented and proactive
• Excellent communication skills, including strong written and verbal English skills
• Able to multitask and prioritise different projects at one time
• A flexible and adaptable personality combined with a resourceful and positive attitude is essential
• Stakeholder management skills
• Experience in a fast paced working environment with sense of urgency and responsiveness

Additional Information

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy Winter Fridays.
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application