Due Diligence Support Analyst
Role overview:
A Due Diligence Support Analyst will handle requests for information related to AML, customer due diligence, and regulatory compliance. They will be responsible for collecting and processing these inquiries in collaboration with internal teams, including transaction monitoring, sanctions, and KYC.
How you will create impact:
§ Support & Query Management: Serve as the initial point of contact for AML requests for information from internal and external stakeholders. Review and respond to inquiries about customer transactions, due diligence checks, and compliance processes.Coordinate with AML, transaction monitoring, and financial crime teams to gather required information. Keep accurate records of requests, replies, and escalated requests for the audit and reporting process.
§ Collaboration & Communication: Liaise with KYC, onboarding, transaction monitoring, and financial crime teams to help process compliance-related requests. Communicate with outside partners, such as banks and state authorities, to facilitate their requests for information.Ensure all stakeholders are kept in touch quickly and professionally.
§ Process & Documentation Support: Assist with creating and updating internal knowledge base documents, FAQs, and standard templates for typical compliance questions. Spot trends in support questions and suggest changes to processes and workflows.Aid compliance reporting efforts with a tracking and analysis of RFI trends.
Essential qualifications:
§ Experience: 0-3 years in AML, Compliance, Financial Crime, Fintech or a support function in financial services.§ Desirable: AML-related certification (e.g., CAMS, ICA) or prior experience in a regulated financial institution
Interview rounds & assessments:
§ Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
§ Beyond the Bio:A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
§ Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
Why TerraPay:
TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.
Registered and regulated across 31 global markets, we are a leading payment partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.
We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.
Read more about TerraPay here.
Our culture & core values:
At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.
With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.
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