ITGC Process Monitoring Consultant

Job Description

Company Overview: Exotel is a pioneering cloud communication platform that enables businesses to build scalable and reliable voice and SMS communication systems. Trusted by leading brands across various industries, Exotel is committed to delivering exceptional customer experiences through innovative technology solutions.

You will collaborate closely with cross-functional teams to monitor, assess, and enhance our IT processes to maintain compliance with regulatory standards and industry best practices.

Key Responsibilities:

• Develop and implement robust ITGC frameworks and controls to ensure adherence to regulatory requirements (e.g., SOX) and industry standards.
• Conduct regular assessments and audits of IT systems and processes to identify areas for improvement and potential risks.
• Monitor and analyze ITGC controls, processes, and systems to detect anomalies, vulnerabilities, or non-compliance issues.
• Collaborate with internal stakeholders to develop and implement remediation plans and corrective actions to address identified issues.
• Provide guidance and support to teams across the organization on ITGC best practices, policies, and procedures.
• Stay updated on emerging technologies, regulatory changes, and industry trends to proactively address potential challenges and opportunities.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field. (Master's degree preferred)
• Professional certification such as CISA (Certified Information Systems Auditor) or equivalent is highly desirable.
• 3 minimum years and maximum 5 years of experience in IT audit, process monitoring, or ITGC consulting, preferably in a technology-driven environment.
• Solid understanding of IT governance frameworks (e.g., COBIT) and regulatory requirements (e.g., ISO 27001, GDPR, PCI-DSS).
• Strong analytical skills with the ability to interpret complex technical information and identify areas for improvement.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across different teams and levels of the organization.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a talented and diverse team in a fast-paced and innovative environment.
• Career development and growth opportunities.