Customer Relationship Executive (CRE)
VISION QUEST VENTURE Raipur
Job Description
Job DetailsTo achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transactionExternal InterfacesInternal Interfaces- Customers
- VM team
- Support teams
- Customer Centricity
- Nurtures Relationships
Passionate about our Categories & Products
Knowledge- Sales/ retail experience
- Receive and engage with the customer to understand the customers requirement
- Prepare the estimate of the products selected and completing the sales transaction
- Assist the customer in a sales return or repair work
- Increase in customer satisfaction score
Increase in revenue
Sales: Retail Operations: Store Management- Adhere to the standard operating procedures in the store
- Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
- Transfer the stock to the locker at the close of the day
- Monitor the dead stock and liaison with the store manager to minimise the same
- Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes
- Adherence to policies
- Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings
- Increase in customer satisfaction score
- Manage customer queries and complaints as per the company guidelines
- Customer satisfaction scores
Pay: 18,
- 00 - 20,000.00 per month
- Day shift
Tunjangan:
- Cell phone reimbursement
Education:
- Bachelor's (Preferred)
Experience:
- Business development: 2 years (Required)
- SALES: 1 year (Required)
- CRM: 1 year (Required)
Language:
- FLUENT ENGLISH (Required)
Work Location: In person
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Interested Send your resume and a cover letter to
[Confidential Information]
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Job Description
Job description
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