Amazon Account Manager - North America

Job Description

Job Type: Full-Time (Hybrid)

About Us:

At Social Surgeons, we are a dynamic and innovative team committed to delivering exceptional products and services through our Marketplace and direct-to-consumer (D2C) channels for our clients. Our mission is to create a seamless shopping experience for our customers, leveraging the power of online platforms to expand our reach and impact.

The Role:

We're looking for an experienced Sr Amazon Account Manager who will be responsible for managing Amazon FBA/FBM - North America/EU business. This role is ideal for someone who thrives in a fast-paced environment and is eager to drive growth and efficiency in our online sales channels.

Key Responsibilities:

• Manage and optimize our Amazon FBA/FBM operations, including inventory management, listing optimization, and logistics.
• Implement and analyze digital marketing strategies across platforms to increase brand visibility and sales.
• Work with cross-functional teams to align e-commerce strategies with overall business goals.
• Continuously research market trends and competitor activities to identify opportunities for growth.
• Proactively identify and solve complex problems that affect sales and customer experience.
• Report on performance metrics, providing insights and recommendations to the leadership team.
• Responsible for Conversion Rate Optimization
• Manage financial aspects of the e-commerce division, including oversight of the Income Statement and Profit & Loss (P&L) reports, ensuring fiscal responsibility and profitability.

Qualifications:

• Proven experience in managing Amazon FBA (North America & Europe)
• Strong understanding of e-commerce best practices, digital marketing, SEO, and web analytics.
• Excellent problem-solving skills and the ability to think outside the box.
• Ability to work independently with minimal direction and as part of a team.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive salary
• Remote Work/ Flexible Work Hours