City Head - Sales - Transport Services (3-10 yrs) - Vadodara

Job Summary:

• Being the city heads, you will be responsible for co-owning the Fulfilments - the north star metric for the organization, along with the Regional Manager.
• Understanding & the knowledge of the city becomes very important for this role, as one has to drive both demand and supply.
• Should be a go getter and street smart at the same time be strategic as to look at the city from a long term POV (Point of View).Initiatives in the city to explore new areas of growth and expanding new TAM (Total Addressable Market).

Job Responsibilities:

• Manage the P&L of the city and be responsible for driving the profitability targets
• Analyze demand and supply dynamics and directly generate supply to satisfy market demand and achieve optimal levels of driver/captain's productivity
• Develop in-depth product and market understanding to identify the right target segments.
• Work with the top-management and various department in developing operations strategy for effectively scaling the business
• This role collaborates with cross-functional teams, manages a diverse workforce, and implements strategies to optimize operations, streamline processes, and enhance overall performance
• Collaborate with regulatory authorities for joint projects like awareness campaigns on festivals, occasions, etc
• Be the liaison between the regional/central team and city team
• Proactively collect feedback and implement solutions to improve customer and captain experience
• Build, nurture and grow a vibrant team - provide guidance and mentorship to develop your team members into future leaders

Job Requirements:

• 3-4 years overall experience
• MBA Preferred
• Excellent project and people management skills
• Excellent communication and stakeholder management skills
• Analytical bent of mind and data-backed decision-making skills
• Ability to work under pressure with limited resources and tight timelines
• Passionate, result-oriented with a strong bias for action
• Leadership skills are required to drive the team.

What's there for you?

Operations is the focal team responsible for building businesses at Rapido. You will get a golden opportunity to :

• Be at the heart of disruption in mobility in India
• Be the category leader/ driver in the country
• Take initiatives and see it deliver results in near real-time
• Put your impulse and analytical skills to use & adapt to the continually changing marketplace conditions
• Get perspective & learn from the most experienced leaders of the category
• Take high ownership and drive cities like your own business.