International Voice Process || Noida || SM

apartmentTeleperformance Global Services Private Limited placeGurgaon calendar_month 

Job Description

Roles and Responsibilities
  • Handle international customer calls to provide exceptional customer service.
  • Resolve customer queries related to products/services offered by the company.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
  • Meet performance targets set by the organization for quality, productivity, and sales metrics.
Desired Candidate Profile
  • 0-1 year of experience in an International BPO or call center environment.
  • Excellent communication skills in English (written & spoken).
  • Ability to work on rotational shifts including night shifts.
  • Strong problem-solving skills with attention to detail.
  • Willingness to learn new processes and adapt quickly.
Benefit-
  • Salary Range- 3 to 4 LPA
  • Both way cab facility.
  • 5 days working
  • 2 days rotational week off
  • Virtual Interview

-

apartmentSnaphunt Pte. Ltd.placeGurgaon
Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.  •  Ensuring Sales process adoption and compliance and also...
apartmentTeleperformance Global Services Private LimitedplaceGurgaon
Job Description Job Description:  •  International Voice & International Chat Process  •  Job Role - CCE  •  Job Location - Gurgaon  •  Cab facility - Both Side (should be inside hiring zone)  •  5 days working, 2 rotational week off  •  Rotational shift 24*7...
apartmentKOLINDALA ASWINI ( Proprietor of Askar Solutions)placeDelhi, 29 km from Gurgaon
  5.  5 days Food:1-time meal provided Process Type:B2C Candidate Requirement: oMinimum 6 months of experience inInternational Voice Process oExcellent communication skillsrequired US Process (Pharmacy/Healthcare) Shift:8:00 PM 5:00 AM Cab:Both...