EP&P Manager, Accounts Payable

Job Description

WHAT YOU'LL DO

You will be responsible for the supervision of activities and resources needed to support the day-to-day efforts of the Accounts Payable team to achieve the business plan by providing direction and expertise to team. You will act as a point of escalation for subordinate employees whilst providing excellent standards of customer service, helping to establish and maintain client relationships.

YOU'RE GOOD AT

• Managing day to day operations in compliance with SLAs and laid down SOPs and other guidelines
• In-depth understanding of the following sub-processes:
• Invoice Processing
• Invoice Payment
• Vendor master activities
• Month-end Close
• Meeting the KPIs and SLA's
• Vendor setup activities
• Effective Communication with our vendors and internal teams regarding changes to procedures, tools, and other items that may impact the processing of vendor invoices
• Effectively manage and direct the daily activities of the team members and guide them towards optimum performance
• Oversee the preparation of periodic reports and reconciliations as required, including KPIs for the Accounts Payable team & regularly share with Stakeholders
• Effective resolution of escalations and priority requests
• Ensure process remains harmonized and regularly collaborate with peer team leads and manager
• Ensure that the process is managed effectively to achieve service level agreement as agreed with various stakeholders

• Perform Root Cause analysis on issues, develop an action plan and ensure its implementation
• Responsible for daily work allocation and load balancing of the assigned team
• Provide training and review work of the team to ensure the highest level of accuracy
• Promote individual growth by ascertaining and communicating performance expectations, providing timely feedback on work performance, and sharing potential career development pathways.
• Cultivate a culture of respect and teamwork spirit in which all team members can work together and be respected regardless of their differences. Ensure the team is motivated to improve both individual and team contributions.

• Actively collaborate and communicate with internal customers to ensure that customer deliveries are being met or exceeded. Collate suggestions and feedback for continuous improvement opportunities. Also, be assertive to ensure the process is harmonized and always documented
• Maintain and build a relationship with internal and external stakeholders/vendors and any other third parties
• Be part of internal projects and process initiatives

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Minimum qualification B.Com, with excellent English language proficiency and communication skills
• 10+ years of relevant work experience, with at least six years in managing teams focusing on the Global Procure to Pay domain. An excellent understanding of shared services setup and delivery and process transformation
• Prior experience to help set up and run Global Accounts Payable or Source to Pay as a centralized function, in the role of Process Lead will be preferred
• Proven ability to lead teams through process improvements and implementation of standardized processes

• Demonstrated deep functional Finance shared services expertise
• Deep understanding of Global Procure to Pay domain: Accounts payable preferred
• Ability to provide insights to streamline and simplify processes and deliver value
• Ability to multi-task and prioritize within a fast-paced, demanding environment
• Ability to independently resolve complex issues/problems
• Experience with Finance processes enabled by ERP and AI-based technologies

• Solid judgment to prioritize issues, autonomous ways of working
• Strong interpersonal skills and a collaborative style
• Ability to train and mentor your colleagues to enable their personal development and to help them maximize their potential
• Ability to work effectively with partners in a global environment
• Working in a diverse, international environment and able to operate at multiple levels

YOU'LL WORK WITH

Your key stakeholders will include the Local Finance team located across the globe.