Associate Media Director

Job Description

Work Type: Hybrid

Responsibilities :

• Manage team members that work within our global delivery network
• Owns daily client communications and directs staff and other functional departments
• Supervises project briefs and collaborate with account leads on media briefs and pre-requisites.
• Oversee campaign QA process (Social, Programmatic & Paid Search) and troubleshoot issues
• Team management including reviewing utilization rates, participating in the hiring and recruiting process, and developing employees for career progression.
• Manages career paths by coaching and mentoring direct reports.
• Ensure service levels and tactics are keeping with strategic goals and that service levels are met
• Leads initiatives to design and build reporting tools, information dashboards, data generators, and other end-user information portals or resources
• Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company reporting and data needs
• Organize and upkeep internal trainings and documentation on standard operating procedures, while continuously looking for ways to improve the overall collaboration and operations
• Serve as escalation point of contact for day-to-day accounts to help rectify concerns and ensure action plans are created, implemented, and completed
• Formulate account specific service tactics, utilizing team orientation.
• Selects, develops, and evaluates personnel ensuring efficient operation of the function
• Holds associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness
• Provide technical leadership in the organization and direction to individual contributors
• Works with Strategy & Analytics to help set strategic vision for the account.
• May monitor the research and analysis of the accounts (industry) markets, competition, and makes presentations on strategic wins, service scope expansion on future market proposition
• May assist with analysis of product or platform specific penetration, potential, and future industry trends and makes recommendations based on findings
• Identifying opportunities within the BU to keep the engagement smooth with the agency POCs.
• Lead performance initiatives which include Identifying the top/ bottom performers in the team and reward/ create PIP basis their performance

Job Specific skills :

• Excellent understanding of digital eco-system, with deep understanding of ad platforms and activation expertise
• Extensive client-facing experience to lead digital governance initiatives
• Strong leadership, communication skills and ability to engage with planning teams and brand leaders at the client side
• Experience in planning, strategy, managing and activating multichannel campaigns (Organic Search, Social, Facebook, YouTube)
• Be solution driven, innovative and proactive with how you drive performance for your accounts
• Confidence and experience of working on large accounts ideally in an agency environment
• Ability to investigate, analyze and solve problems as well as clearly communicate results
• Strong attention to detail, well organized and possesses the ability to prioritize multiples tasks under pressure
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly.
• Preferable from Media agency-side roles

You will be solution driven, innovative and proactive with how you drive performance for your accounts.