Technical Architect - ServiceNow
Job Description
Skills:ServiceNow Scripting, ITIL Framework, ServiceNow Architect, ServiceNow Platform development, serviceNow Development, ITSM OR HRSD OR ITOM OR CSM OR Custom Application OR ITAM, ServiceNow Integration,
Job Title: Technical Architect ServiceNow
Exp level - 8 to 12 years
Job Location: Mumbai, Delhi NCR (Gurgaon/Noida), Bangalore, Chennai, Hyderabad, Kolkata, Pune, and Ahmedabad. (Hybrid Model)Job Type: Full-Time
Job Summary
The ServiceNow Architect will play a key role in the digital transformation of the business into using the ServiceNow Platform.
This individual will be responsible for the overall technical architecture, ServiceNow code standards, and best practices for delivering ServiceNow to the business.
This individual will work with key business units and managers in order to envision, roadmap, and build scalable solutions and processes, supporting maintenance, continual service improvement and new capabilities of the ServiceNow Platform.
Key Responsibilities
Responsible for all aspects of the lifecycle of the ServiceNow platform, including design, development, planning, implementation, configuration, and ongoing support
Design the overall solution for end-to-end implementation
Perform ServiceNow implementation tasks including but not limited to: configuration, integration, and testing
Facilitate rollout of new applications and modules and configure Application UI and workflows
Develop systems integrations and process automation fully utilizing the platforms workflow capabilities, including Flow Designer
Working knowledge of Mobile and Virtual Agent
Support, edit, and create integrations to other products and services including the use of Integration Hub and Orchestration, APIs, and relation transform mappings
Customize ServiceNow configurations, including custom scripts, workflows and orchestration activities
Offer technical solutions to address complex requirements
Reviews technology projects, analyze business requirements, recommends system changes, writes technical specifications, and implements system and system changes to address changing application requirements.
Develops project plans to direct technology activities either in support of application projects or as independent work activities.
Qualifications And Skills
Bachelor's degree or equivalent work experience- 12 Years in Administration and Development with ServiceNow Platform with a focus on Architecture
Demonstrated expertise in the implementation of ServiceNow technologies and driving digital transformation
4+ years of experience in a solution design role with 3-5 years of hands-on experience with ServiceNow Platform
4+ years of ServiceNow Development
ServiceNow Certified Technical Architect (CTA) is preferred
ServiceNow Development using native tools
Understanding of HRSD, ITAM, ITOM, IT Service Management (ITSM),CSM / Custom Application / ITAM and common service level agreement (SLA) measurements
Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages and libraries is a plus
Integrations with Web Services & APIs (SOAP and REST) are a plus
A fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS is a plus
ITILv4 Expert