Domain Trainee, Insurance
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Domain Trainee, Insurance
The function of the position is to dispatch the claims on the claims management system and call to contractors and assign the job. Once the job has been assigned to the contractor then we need to inform the homeowner about the claim & contractor details.
Responsibilities:- Input claim details into claim management system
- Calls to be made to Contractor and Homeowner
- Surveys to be taken
- Stakeholder interaction to get the complete job details
Qualifications we seek in you!
Minimum Qualification:- Any Graduate except Technical
- Good analytical and problem solving skills
- Ability to communicate verbally and through emails with businesses
- Positive attitude with a focus on continuous process improvement and an open mind to change
- Ability to do root-cause analysis for process gaps highlighted
- Time Management and ability to complete assignments within deadlines
- Exercising excellent customer service skills at all times. This information can be exchanged in person, in writing, or by telephone or email.
- The ability to use computers and computer systems (including hardware and software) to enter data, to process information, and as a form of communication with customers and others in the company
- The ability to use relevant information and individual judgment to determine the best possible solution to any situation.
- Excellent command on Excel spreadsheets, MS word and internet from day to day operations delivery standpoint
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.