[ref. f66796522] IT Network Engineer.

Job Description

Stimulating. Motivating. Challenging.

Nagra's solutions enable consumers to access content seamlessly over any device through a compelling viewing experience.

Location: Bangalore, India

Mission

Mission:

This position requires the flexibility to work in shift to ensure 16/5 coverage

Responsibilities

Responsibilities:

• Monitor the IT Network infrastructure and the ticket queues and provide adequate incidents response to ensure the availability and continuity of network services in accordance with our contractual commitments (SLA)
• Troubleshoot IT network problems and apply fixes that will preserve the long-term stability of the infrastructure.
• Raise and if necessary escalate incident or problems to carriers and vendors where required.
• Handle configuration request in compliance with SLAs, quality requirements and ITIL processes in place.
• Proactively monitor the network infrastructure and report issues that may jeopardize the optimum performance of the business applications.
• Work with peers to develop new network architectures, concept definition and deployment, for external or internal needs.
• Document each action as requested to ensure proper follow up and review of the cases by peers (Ticket logs, configuration descriptions ).
• Create and maintain the technical documentation related environments / configurations / processes.
• Develop and maintain life cycle management and strategy for cost effective asset management

Requirements / Profile

Requirements / Profile:

• Minimum 5 years of experience as a network support Engineer
• Cisco Certification (CCNP preferred CCNA is required)/PCNSE
• Hands on knowledge of the following technologies on Cisco equipment:
• Switching: VLAN, STP, NAC, VSS, vPC, Fabric Path
• Routing: OSPF, BGP/MP-BGP, Multicast, IPv4/IPv6 protocols
• VPN: IPSEC, L2VPN, SSL VPN, DMVPN, AnyConnect
• Wireless & Security
• Hands on experience with Cisco products: Catalyst and Nexus switches, ISR/ASR routers, Access points, Wireless controllers, ISE server, ACS sever
• Hands one experience with firewalls: Palo Alto, ASA, WAF
• Hands on experience of network monitoring systems
• Familiar with ticketing systems (service-now)
• ITIL Foundations (V3 preferred) is an asset
• Used to work in international environment with multi-site IT infrastructure
• Good knowledge of Microsoft environment: Active Directory, DNS, DHCP
• Experience of Windows and Linux servers is a serious asset
• Practical knowledge and experience working with Cloud Infrastructure (AWS/AZURE)
• Familiarity with CI/CD principles, DevOps technologies, and at least one scripting language is highly desired
• Fluent in English (written, spoken)

• Ability to work in a shift team operating 16/5
• Organizational and relational qualities are essential
• Excellent communication skills are mandatory (written, spoken)
• Ability to deliver presentations and reports matching international quality standards
• Results-oriented individual with strong problem-solving and service oriented skills, as well as sense of ownership
• Ability to focus on critical business issues and demonstrate flexibility to make progress in a dynamic environment with multiple priorities
• Must be able to work effectively in a team oriented, participative environment, with customers, vendors and all employees in a professional and respectful manner
• Must be self-driven, self-motivated, while being an effective team player and an active listener

If you are recognizing yourself in this description and are looking for a really motivating challenge in a technologically advanced environment, send us your application

Publication Date: 11-03-2024