Team Lead | 7 To 10 Years | Kolkata
Capgemini Kolkata
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description- Strong Communication & Customer Service Skills.
- Minimum 5-7 years of international contact center experience.
- Handling a team size of minimum 10-15 associates and their performance management.
- Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools.
- Prior digital/call centreexperience preferred.
- Familiarity with Microsoft Office applications.
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Must possess effective time management and organizational skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
The Group reported 2023 global revenues of 22.5 billion.
KisshtHowrah, 5 km from Kolkata
Job Description
*_Kissht & pay with Ring (NBFC)*_
Urgent opening for *'Collection Team Leader'*
Job description: We are looking for Collection Team Leader for *Howrah,Hooghly,East Medinipur,West Medinipur* location.
Profile: _Collection Team...
Reputed FirmKolkata
and productivityMore information about this Team Leader JobPlease go through the below FAQs to get all answers related to the given Team Leader jobWhat are the job requirements to apply for this Team Leader job position?
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Kolkata
of international contact center experience.
• Handling a team size of minimum 10-15 associates and their performance management.
• Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools.
• Prior digital/call centre...