TAS Operations Analyst

Job Description

TAS Operations Analyst

Position Overview

Location: Pune, India

• Our purpose as a business is to be dedicated to our clients lasting success and financial security. We want to be a bank that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together.
• Trust & Agency Services (TAS) have over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world.

• from conventional to structured debt products, Project Finance, REITs and Islamic Finance
• and services for escrows, restructurings and exchanges, Loan Agency, Depository Receipts, Structured Finance and US Mortgage.

What we'll offer you

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

• Ensure accurate and timely delivery of services to clients (Primary Issuance & Post Issuances, CLOs, reconciliations, review of US Mortgage documents)
• Deliver daily assigned productivity target meeting the required quality
• Interface with the clients / agents / custodians for resolution vide client calls / emails.
• Assist in creating proper backups through adequate cross training within the department
• Responsible for managing productivity, accuracy and timeliness as per benchmark requirements
• Escalate all issues properly to the appropriate level to avoid any adverse impact on the business
• Generating reports in order to obtain periodic information on the inquiries received
• Always adhere to KOP and KPI guidelines, and comply with internal policies and audit and regulatory requirements.
• Assist with various projects, analysis, release testing, automation, process improvement/re-engineering measures and other initiatives of the group.
• Communicate with peers, leads, managers and other stakeholders to coordinate operational processing within agreed timeframes.
• Actively listen to teammates ideas and suggestions, and always be willing to help them achieve team's shared goals.

• Analyst (0-3 years), Senior Analyst (3-7 years) preferably in Banking / Finance Service Industry/Loan Servicing/US Mortgage
• Domain knowledge of Debt Products / Settlements / Payments, corporate actions, Cash reconciliation, Billing & Invoice generation, Reconciliation, Loan servicing or US Mortgage would be added advantage.
• Good written & verbal communication skills.
• MS Office skills (especially MS excel)
• Ability to provide high transaction productivity and high level of attention to detail.
• Flexibility to work in shifts.

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We welcome applications from all people and promote a positive, fair and inclusive work environment.