Data Analyst - Zoho One
Job Description
Data Analyst - Zoho One
Location: India (Chennai, Work from office)
Who are we
Securin is a leading cybersecurity product based company backed up by robust services, helping hundreds of customers worldwide gain resilience against emerging threats. Our products are powered by accurate vulnerability intelligence, human expertise, and automation, enabling enterprises to make crucial security decisions to manage their expanding attack surfaces.
Securin is built on the foundation of in-depth penetration testing and vulnerability research to help organizations continuously improve their security posture. Our team of intelligence experts is one of the best in the industry and our comprehensive portfolio of tech-enabled solutions include Attack Surface Management (ASM), Vulnerability Intelligence (VI), Penetration Testing, and Vulnerability Management.These solutions allow our customers to gain complete visibility of their attack surfaces, stay informed of the latest security threats and trends, and proactively address risks.
What do we promise
We are a highly effective tech-enabled cybersecurity solutions provider and promise continual security posture improvement, enhanced attack surface visibility, and proactive prioritized remediation for every one of our client businesses.
What do we deliver
Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organizations stay a step ahead of attackers.By utilizing our cybersecurity solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and dynamic attacks.
Securin has been recognized by national and international organizations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry.
Job Summary: Data Analyst - Zoho One (3-5 Years Experience)
We are seeking a motivated and detail-oriented Admin Specialist - Zoho to manage, optimize,and enhance our Zoho applications.
The ideal candidate will have 3-5 years of hands-on experience in Zoho One platform administration, including Zoho CRM, Zoho Desk, Zoho Books, Payroll, Recruit or similar applications. You will play a key role in ensuring seamless system performance, driving process automation, and providing support to enhance team productivity.
This role requires a proactive individual who takes ownership, demonstrates accountability, and
possesses the ability to address automation requirements promptly. A strong willingness to learn and grow in the role is essential.
Roles and Responsibilities- Zoho CRM Administration
Manage and maintain Zoho CRM, including creating workflows, custom fields, and modules across the Product and Operations team.
Develop and maintain KPIs, metrics, and reports for sales, marketing, customer support, and other business units.
Assist in configuring and customizing Zoho applications to align with organizational needs and enhance productivity.
Set up roles, permissions, and profiles for users.
Configure email templates, alerts, and notifications for team usage.- System Configuration and Customization
Customize dashboards and reports to meet organizational needs.
Configure automation tools like macros, email automation, and webhooks.
Integrate Zoho with other tools (e.g., accounting, HR, or third-party APIs).- Data Management
Oversee data imports, exports, deduplication, and cleaning.
Ensure data integrity and compliance with organizational policies.
Develop data backup and recovery protocols.- Process Optimization
Work closely with teams to gather requirements and improve workflows.
Implement solutions to streamline operations and enhance productivity.- Training and Support
Provide training to team members on Zoho features and updates.
Troubleshoot technical issues related to Zoho applications.
Serve as the primary contact for vendor support.- Zoho Suite Management
Administer and optimize the entire Zoho One applications like Zoho Desk, Zoho Projects, Zoho CRM, etc., as needed.
Stay updated on new features and recommend their adoption.
Required Skills- Technical Skills
Proficiency in Zoho CRM and related applications.
Basic knowledge of automation tools and scripting languages (e.g., Deluge, API Integration).
Familiarity with SQL or data querying tools is a plus.- Analytical and Problem-Solving
Ability to analyze business requirements and map them into Zoho functionalities.
Troubleshooting issues with workflows, permissions, and data.- Soft Skills
Strong communication and interpersonal skills for user support.
Team collaboration for cross-departmental projects.- Organizational Skills
Efficient at managing multiple tasks and deadlines.
Attention to detail for maintaining data accuracy.
Core Skills and Non-Negotiable Requirements- Ownership and Accountability
Demonstrates a proactive approach to managing Zoho applications and resolving issues.
Takes full responsibility for tasks, from requirement gathering to implementation and post-deployment support.
Ensures solutions are delivered with high quality and minimal oversight.- Process Automation Expertise
Skilled at identifying opportunities for automation within workflows and processes.
Can quickly design and implement automation solutions using Zoho tools like Deluge scripts, Blueprints, and workflows.
Efficiently addresses requirements as they arise, minimizing downtime and improving efficiency.- Adaptability to Evolving Requirements
Stays flexible and adapts swiftly to new challenges or changes in process requirements.
Communicates effectively with stakeholders to prioritize and align automation tasks with business goals.- Problem-Solving Mindset, Adaptability and Customer focus
Proactively identifies gaps in processes and offers innovative, automated solutions.
Acts as a subject matter expert in Zoho applications, anticipating issues and preemptively resolving them.
Address user concerns promptly and enhance user satisfaction.- Cross-Functional Collaboration and Time Management
Works closely with teams across departments to understand their needs and deliver solutions.
Ensures that automation aligns with company-wide goals and drives overall efficiency.
Prioritize and manage tasks effectively to meet deadlines.
How These Skills Add Value
Ownership ensures reliability and builds trust in the Zoho Admin's capabilities.
Automation Expertise reduces manual effort, enhances accuracy, and speeds up processes.
Adaptability ensures that the organization remains agile in addressing business needs.
Why should we connect
We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 billion.
At Securin, we live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with competitive best-in-industry pay, while providing them with an environment to learn, thrive, and grow.
Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home. If you are passionate about cybersecurity just as we are, we would love to connect and share ideas.