Customer Support Executive Jobs Opening in GemlaySoft at ChandigarhLess

Handle customer inquiries and resolve issues Provide excellent customer service via calls, emails, and chat Maintain customer records and ensure satisfaction Coordinate with internal teams for issue resolution Manage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on those needs.Meet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customerinteractions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers Required skills:Good typing Speed.Good Communication Skill.Basic Computer SkillsDiscipline, Positive Attitude & PunctualityMore information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

B.Com, BA, BBA/BBM, BCA