Salesforce Team Lead

1. Job Summary:

The ideal candidate will work closely with internal stakeholders to ensure that Salesforce effectively supports fundraising, grant management, loan servicing, and impact measurement.

1. Key Responsibilities:

Leadership & Strategy:

• Lead a team of Salesforce developers, administrators, and analysts to design and deliver scalable solutions.
• Develop and maintain a Salesforce roadmap aligned with organizational goals and industry best practices.
• Serve as the primary technical advisor on Salesforce-related initiatives for cross-functional teams.
• Foster a collaborative team environment, ensuring knowledge sharing and continuous learning.

Salesforce Development & Architecture:

• Oversee the design, development, and deployment of Salesforce solutions, including custom objects, workflows, integrations, and automation.
• Provide technical guidance on Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce APIs.
• Ensure data security, integrity, and compliance with industry regulations (e.g., nonprofit funding requirements, CDFI financial compliance).
• Manage Salesforce integrations with external platforms such as donor management systems, financial applications, and impact measurement tools.

Process Optimization & Innovation:

• Identify opportunities to streamline business processes using Salesforce declarative tools (Flows, Process Builder, Reports, and Dashboards).
• Implement and manage Salesforce Nonprofit Success Pack (NPSP) or Financial Services Cloud (FSC) to enhance operational efficiency.
• Establish best practices for change management, testing, and deployment within the Salesforce environment.
• Stay updated on Salesforce releases and nonprofit/CDFI trends to recommend new features and improvements.

Stakeholder Collaboration & Training:

• Act as a liaison between technical and non-technical teams, translating business needs into Salesforce solutions.
• Provide guidance and mentorship to junior developers and administrators.
• Conduct training sessions and workshops to enhance Salesforce adoption across the organization.

1. Required Qualification & Experience:

• Bachelors degree in computer science, Information Systems, or a related field (or equivalent experience).
• 5+ years of Salesforce experience, with at least 2 years in a leadership role.
• Strong proficiency in Apex, Visualforce, SOQL, SOSL, Lightning Web Components (LWC), and Salesforce APIs (REST/SOAP).
• Hands-on experience with Salesforce Nonprofit Success Pack (NPSP) or Financial Services Cloud (FSC).
• Proven ability to lead and mentor technical teams, manage projects, and collaborate with business stakeholders.
• Experience integrating Salesforce with third-party tools such as accounting software, grant management platforms, or donor databases.
• Strong understanding of data governance, security, and compliance within nonprofit or financial services environments.
• Salesforce Platform Developer I or II certification required; Salesforce Nonprofit Cloud Consultant or Financial Services Cloud certification is a plus.

1. Preferred Skills:

• Experience working in nonprofit or CDFI sectors, particularly with fundraising, grants, loan servicing, and impact measurement.
• Familiarity with donor management tools (e.g., Classy, Give Lively, iATS) and financial systems.
• Knowledge of Agile project management methodologies and tools like Jira, Trello, or Asana.
• Experience with CI/CD processes and DevOps tools (e.g., Git, Copado, or Gearset).
• Understanding of AI-driven Salesforce features and automation tools

1. Compensation:

1. Apply By: 15th March 2025