Change Management Product Lead

Location: [India]

Must-Have Skills:

• Proven experience in change management, organizational development, or a related role
• Strong understanding of change management principles, methodologies, and tools
• Excellent communication, interpersonal, and presentation skills
• Ability to build and maintain strong relationships with stakeholders at all levels
• Experience in developing and delivering training programs
• Proficiency in Microsoft Office Suite and change management tools

Good-to-Have Skills:

• Change Management certification (e.g., Prosci, ACMP)
• Master’s degree in a related field
• Experience in a specific industry relevant to the organization’s sector
• Knowledge of project management principles and practices

The individual will work closely with various stakeholders to ensure smooth transitions and the adoption of new processes, technologies, and systems.

Roles & Responsibilities:

Change Management Planning:

• Facilitate governance board meetings, agenda, and content
• Develop a comprehensive governance framework to ensure rapid decision-making
• Create and maintain a communication calendar and plan
• Manage FAQs and surveys
• Develop and implement a 6-month plan (30-60-90 days)

Accelerating Change in BI&A:

• Leverage Gen AI & automation for efficiency and productivity
• Promote new ways of working and drive cultural shifts
• Serve as a Change Partner in new projects (e.g., Reports Rationalization and Consolidation)
• Foster cross-functional collaboration for change success
• Manage change resistance and track adoption success metrics

People Engagement:

• Engage and inspire new BI&A talent through initiatives like town halls, all-hands meetings, open houses, and executive connect sessions
• Mobilize a Change Champions network
• Develop a stakeholder mapping & engagement strategy for new projects
• Foster an inclusive culture and mitigate bias in change initiatives
• Align siloed workstreams to support a unified company approach
• Create persona-driven content and experiences
• Implement engagement tools such as Viva Engage and quarterly newsletters
• Conduct training and enablement sessions for products/services
• Share best practices and collaborate with other functional Change Leads

Standards & Consistency for Gen AI Products (BI&A Branding):

• Strengthen BI&A brand identity and awareness
• Adopt best practices from other corporate functions
• Enhance analytics & reporting brand awareness
• Standardize BI&A mailboxes, distribution lists, and auto-response templates
• Align visual design standards with D&AT & Experience teams
• Standardize branding for BI&A flagship products
• Develop BI&A templates and manage webpage/microsite

Professional & Technical Skills:

• Adaptability and resilience in the face of change
• Strong problem-solving and analytical skills
• High emotional intelligence and empathy
• Team player with a collaborative approach
• Proactive and capable of working independently

We are looking for a passionate change leader who can drive transformation while fostering collaboration, innovation, and engagement. If you are excited about making a difference and shaping the future of BI&A, we encourage you to apply.

About Our Company | Accenture