Telesales officers

apartmentReliance General Insurance placeHyderabad calendar_month 

Job Description

Skills: English, Tamil, Hindi, Kannada, Malayalam, Convincing skills, Sales,

Company Overview

Reliance General Insurance is one of India's leading private general insurance companies. We offer a wide range of customized insurance products catering to corporate, SME, and individual customers. With an extended network of over 200 offices across 173 cities in 22 states, a strong distribution channel network, and 24x7 customer service assistance, we strive to provide excellent insurance services to our customers.

Our commitment to quality is reflected in our ISO 9001:2000 certification across all functions, processes, products, and locations.

Job Overview

Reliance General Insurance is looking for Telesales Officers to join our team. As a Telesales Officer, you will be responsible for promoting and selling our insurance products over the phone. This is a full-time position based in Mumbai, Maharashtra.

The salary range for this role is competitive and will be based on experience.

Qualifications And Skills
  • Excellent communication skills in English+ (Tamil / Hindi / Kannada /Malayalam)
  • Ability to persuade and influence customers
  • Good listening and negotiation skills
  • Strong customer focus and sales orientation
  • Ability to work in a target-driven environment
  • Basic computer knowledge
  • Prior experience in telesales or customer service is preferred but not mandatory
Roles And Responsibilities
  • Promote and sell Reliance General Insurance products over the phone
  • Reach out to potential customers and explain the features and benefits of our insurance policies
  • Handle inbound and outbound calls to generate leads and convert them into sales
  • Achieve sales targets on a monthly basis
  • Build and maintain strong customer relationships
  • Provide excellent customer service by addressing customer queries and resolving complaints
  • Maintain a database of customers and follow up on leads
  • Stay updated with product knowledge and market trends
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